Question 1

How often should I have my garage door serviced?

Accepted Answer

We recommend having your garage door professionally serviced at least once a year. Regular maintenance helps prevent unexpected breakdowns, extends the life of your door, and ensures safe operation. During a maintenance visit, our technicians will lubricate moving parts, check spring tension, inspect cables and hardware, test safety features, and make any necessary adjustments.

Question 2

What are the signs that my garage door springs need replacement?

Accepted Answer

Common signs that your garage door springs need replacement include: the door feels unusually heavy when lifting manually, the door doesn't stay open or closes too quickly, you notice visible gaps in the spring coils, the door appears crooked when opening or closing, or you hear loud snapping noises coming from the garage. Springs typically last 7-10 years depending on usage, and we recommend never attempting to replace springs yourself as they are under extreme tension.

Question 3

Do you offer warranties on your garage door services?

Accepted Answer

Yes, we stand behind our work with comprehensive warranties. All our repair services come with a 90-day warranty on labor and we honor manufacturer warranties on all parts. New garage door installations include a full 5-year warranty on labor and we install doors with manufacturer warranties ranging from 10 years to lifetime coverage. We also offer our satisfaction guarantee - if you're not completely happy with our service, we'll make it right.

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